Events

IN PERSON at UNISON West Midlands Regional Centre This new course will consider what is meant by misinformation, it’s dangers and why certain theories may be growing in popularity. It will also explore methods to encourage reflection on problematic comments and understanding different perspectives.  The session will cover:   Difference between disinformation and misinformation Greater understating […]

ONLINE This virtual course is aimed at members who care for adults as part of their role. During the course members can expect to cover the following content: Define what the key skills of good communication are. Discuss the key interpersonal skills that contribute to effective communication. List and determine the six key factors in […]

ONLINE Get a grip of spreadsheets! This course will help you gain the basic skills necessary to create, edit, format and manipulate spreadsheet data. No previous experience of Excel is necessary, but attendees should have a basic understanding of PCs, including familiarity with keyboard and mouse. Course content: Easy techniques that enable you to select […]

ONLINE This course will be of benefit to staff who are required to deal with challenging conversations over the telephone learn how to communicate effectively over the telephone and how to de-escalate challenging callers. On completion of this course you will be able to: Understand how to appropriately and effectively respond to anger and aggression […]

ONLINE This half day course is for those who know the basic Word functions and would like to progress their skills.  We look at: Insert and modify text boxes Insert and modify tables Insert and modify images and symbols Using Headers and footers Building Hyperlinks Using Track Changes This course is free for UNISON members […]

ONLINE Quilter Financial Advisers is the trusted financial advice partner of UNISON. They are a leading financial business, and our purpose is to help you achieve your aspirations through expert financial planning. They are delivering a free webinar to help you make the most of your money and secure your financial future. At the webinar, […]

ONLINE If you have some existing knowledge of Excel functions and wish to enhance and refresh your skills, this course is for you. Learn to organise table data, present data as charts and enhance the look and appeal of workbooks by adding graphic objects. Upon successful completion of this course, students will have the necessary […]

ONLINE This course will be of benefit to members who may work with Autistic people or come into contact with them throughout the course of their work (adult service users etc). How this course will benefit you: On completion of this Autism Awareness Training course you will be able to: Have a better understanding of […]

ONLINE This online workshop is open to any UNISON member that wants to reflect on the grieving process and gain a greater understanding of current models that can help. It will also look at the impact of loss on families, individuals and the role communication can play. This course is free for UNISON members Application […]

ONLINE This session will focus on what mindfulness is and the benefits of practicing it regularly. It is a therapeutic technique that focuses on the individual being fully aware in the present moment. Benefits of mindfulness can be numerous to both physical and mental well-being, particularly reducing stress. This course is free for UNISON members […]

ONLINE This course is for those people who really want to find out how Excel can help them perform better. Gain the skills to create macros, collaborate with others, audit and analyse worksheet data, incorporate multiple data sources, and import and export data. Upon successful completion of this course, students will be able to: Enhance […]

ONLINE Content includes: Societal factors that knock young peoples’ confidence – and the ways that you can support them to regain their self-belief. The nature of confidence, and why it can be taken from us. Perceptions of young people in society, and how these perceptions can be unhelpful Self-perception in young people The triggers for […]

ONLINE This is an online interactive course which covers what the menopause is, the symptoms, how it makes you feel, along with treatments available and the possible impact on work.  It’s an opportunity for members to share their experiences and ask questions in a safe, supportive environment. This course is free for UNISON members Application […]