Dealing with a Grievance ONLINE (For Workplace Stewards)

18 – 19 June 2024



It is advisable that new representatives attend the Handling Grievance and Disciplinary Casework course before applying for this course.

This 2 day course is based on a single case study and utilises filmed extracts of the case as it unfolds. The course materials cover the entire process of dealing with a grievance, from the initial confirmation of a case, case research, to dealing with the issues that arise in the grievance hearing. The case study incorporates equalities issues. Ideal for stewards who want to improve their representational skills.

Please note there is a £30 per head branch charge for this course

Application Details

To apply for a place please register your interest via your MyUnison account by logging in here: and then clicking on ‘UNISON Courses’.

Instructions for how to do so can be downloaded here: Registering your interest in a course online.

If you have any difficulty creating or accessing a MyUNISON account, please get in touch with UNISONdirect for assistance on 0800 0857 857 or via their online form at

If you have any further queries about this course, please get in touch with the West Midlands Education Team by emailing or calling 0121 685 3104.